DuplexDrama

DuplexDrama: A Script-Aware Full-Duplex Spoken Dialogue Dataset with Sound Events

6,400 multi-turn spoken dialogues (800 h: Chinese ~500 h + English ~300 h) for full-duplex speech-language research

Paper Coming Soon Dataset Coming Soon Listen

Abstract

We present DuplexDrama, the first synthesized spoken dialogue dataset that combines four dimensions not simultaneously available in any prior corpus:

Persona & Scenario — complete persona and scenario settings produced via LLMs;
Full-duplex behaviors — three behaviors carried as tags: interruption, backchannel, and in-sentence pause, rendered as acoustic overlap rather than clean turn-taking;
Expressive speech — wide speaker coverage with a closed seven-class emotion vocabulary aligned to persona;
Script-aware sound events — sound events injected at proper positions parsed from the script, affording non-speech information beyond voice.

We have produced more than 2,000 hours of audio data with a 64-voice timbre pool spanning 13 personas and 5 age buckets; 3.8% of all turns carry at least one full-duplex behavior. This data has been validated through internal full-duplex model training. We will release a curated subset of 6,400 bilingual dialogues (800 hours, Chinese ∼500 h + English ∼300 h) to advance full-duplex spoken dialogue model research. An asset bank supplies 600 environment audios (across 7 scene categories) and 2,203 sound event audios (52 categories), both injected into the dialogue track through a match strategy. Data samples are available on this page; LLM-judge evaluation prompts will be released with the dataset.

Dataset Summary

6,400

Dialogues

800

Hours

7:40

Avg Duration

Voice Timbres

Emotions

2.4%

Interrupt

0.6%

Backchannel

0.7%

In-Sentence Pause

The three full-duplex tiles are each tag family's share across all ∼362k turns (Table 2). The corpus-level 3.8% in the Abstract is the union of all three families at the utterance level.

Pipeline

Listen to DuplexDrama

12 excerpts of roughly 60–100 seconds, each cut from a full dialogue. Press play; the two waveforms are the HM and AI channels, so overlapping speech is visible directly. Both tracks carry their ambient background — click either channel label to mute it and hear them apart.

Watermarked: every excerpt is synthetic speech carrying an inaudible per-channel AudioSeal watermark (EU AI Act Art. 50), traceable via its .uuid.json sidecar.

Note: these are excerpts, not complete dialogues — cut this way so the dataset's characteristics are audible at a glance rather than buried in a several-minute recording. Expand "Transcript" to read every turn in the excerpt; the event turn is highlighted in amber.

🇨🇳 Chinese Samples

#0908

908

1:39 excerpt (not the full dialogue) — 13 turns, turns t0–t12 of the full dialogue; the event is turn 7/13 here (t6, HM, at 0:53)

0:00 click to mute track

Sound events · 2

Persona & Scenario (2 characters)

Location: 新家客厅与阳台
Medium: face_to_face
Spatial mode: shared
Ambience: 新家客厅与阳台 (home_living)

AI 张秀兰退休小学教师 · age 62 · 女

热心大妈 / 烟火阿姨

开朗，爱热闹，喜欢分享喜悦，慈爱，固执传统

我是张秀兰，62岁退休教师，儿子给我买了这套带阳台的房子，我可高兴了，就盼着办暖房酒让亲戚们来看看。

HM 张明公司职员 · age 34 · 男

慵懒社畜 / 废柴青年

孝顺，务实，怕母亲累着，温和，想用钱解决问题

我是张明，34岁，平时工作忙，但每周都来看我妈，这次搬家我全程包办，就想让她住得舒服。

Transcript (13 turns)

0:00HM妈，最后那箱旧相册我搁茶几边上了啊，可算折腾完搬家这茬了。
0:08AI哎哟快坐下喘口气，今天可累坏你了。我刚焖的茉莉花茶，赶紧喝一口润润嗓子。
0:17HM谢谢妈。这新房采光真的绝，你看才上午这会儿，太阳把整个客厅都铺满了，你以后住着肯定比老房子舒坦多了。
0:28AI那可不，敞亮得我心里都跟着透亮。我琢磨着下周末办个暖房酒，你看行不？
0:37HM办暖房酒？妈我刚才粗略算了下，大姨二舅两大家子加起来快二十人，少说也得摆两桌才坐得下啊。
0:46AI人多才热闹啊，亲戚们过来瞧瞧新房，这是多喜庆的事儿啊。我盼这一天都盼了好久了。
0:53HM热闹是热闹，可你一个人招待两桌人，买菜做饭收拾全来，身体肯定扛不住啊，我坚决不同意，太折腾你了。interrupt
1:05AI瞧你急的，我还能不知道二十人太多嘛？我都想好主意了，咱们分两批请不就完了？
1:14HM分两批请？那你头一批打算先请哪些人啊？
1:18AI这周先请长辈们，就大姨二舅那几个老人，加起来拢共也就七八个人，这回总没问题了吧？
1:27HM七八个人倒是还行，一桌就能坐下，也不至于把你累得腰酸背痛的。
1:31AI就是嘛，一桌的事儿。
1:34AI快跟我过来，瞧瞧我刚收拾妥当的南向大阳台。

#1083

1083

1:23 excerpt (not the full dialogue) — 10 turns, event spoken by unknown at -1:25

0:00 click to mute track

Sound events · 2

Persona & Scenario (2 characters)

Location: 公寓楼道与101室、一楼室外
Medium: phone
Spatial mode: split
Relationship: 从普通租赁关系转变为共患难后的深厚信任
Ambience: 公寓三楼楼道 (public_lobby) · 王阿姨家中 (home_living)

AI 李伟公司职员 · age 28 · 男

慵懒社畜 / 废柴青年

平时温和有礼，但面对突发状况容易头脑空白，有火灾心理阴影

我，李伟，28岁，公司职员，刚搬来三个月，在这栋公寓的302室租住。

HM 王阿姨退休职工，公寓房东 · age 55 · 女

热心大妈 / 烟火阿姨

热心果断，嗓门大，习惯发号施令，对租客像对孩子，关键时刻靠得住

我是王阿姨，55岁，退休前当了二十年居委会主任，这栋楼是我和老伴的，现在当房东。

Transcript (10 turns)

0:00AI退回302……好好好，我这就退！门关好了，关得严严实实的！
0:06HM好，门关好就没事了。你现在赶紧跑到卫生间去，随便扯条毛巾或者旧衣服，快点！
0:15AI我到卫生间了！然后呢？接下来我该干啥啊阿姨！
0:21HM把毛巾全用水淋透，一点干的地方都别留！快去开水龙头，阿姨在这陪着你，别慌，按我说的做肯定没事！
0:32AI好！我找着毛巾了！水龙头开了但这水怎么这么小啊，急死人了！
0:40HM别急，慢慢淋透它。然后叠个三四层，死死捂住鼻子和嘴，弄好了吗？快跟阿姨说！
0:50AI弄好了弄好了，捂上了！阿姨我先挂了啊，我得赶紧跑，火马上就烧上来了，我不想死在这儿我要逃命！
0:58HM不许挂电话！阿姨就在电话里陪着你，现在听我指令，弯下腰，贴着墙根走！
1:07AI贴、贴着墙根走……可外面全是烟啊，我、我不敢出去！
1:12HM你忘了上个月消防培训说的？烟都飘在上层，下边有空气，蹲够低就憋不坏，千万别站起来吸毒烟！

#1045

1045

1:07 excerpt (not the full dialogue) — 8 turns, event spoken by unknown at -3:50

0:00 click to mute track

No sound events in this excerpt

Persona & Scenario (2 characters)

Location: 方瑜家（朝阳区公寓）与顾律师所在律所，电话连接
Medium: phone
Spatial mode: split
Ambience: 方瑜家（朝阳区公寓） (home_living) · 顾律师律所办公室 (office)

AI 顾律师律师 · age 40 · 男

严肃男老师 / 老教授

沉稳、有城府，喜欢用条款和先例说服对方，但愿意各退一步

我是顾律师，40岁，执业律师，养了一只赛级布偶公猫雪球。

HM 方瑜金融分析师 · age 35 · 女

干练白领 / 飒爽御姐

精明、强势，习惯在谈判中占据主动，但不会无理取闹

我是方瑜，35岁，金融分析师，养了一只金渐层母猫金条。

Transcript (8 turns)

0:00AI朝阳区啊？那离我律所倒是挺近的，不过你那猫房真能保证配种期间完全没人打扰不？布偶心思可敏感了，受了惊就麻烦了。
0:13HM放心绝对没问题，恒温恒湿还装了监控，你随时可以看实况。
0:19AI听着是挺靠谱的，但我还得来回接送雪球，相当于我上门服务了，跟之前预想的不一样啊。
0:29HM为了补偿你来回跑的麻烦，我愿意按市场价给你三千块的配种费，你看行不？
0:36AI三千块配种费？你这是打算直接花钱买断雪球的基因啊？
0:41HM这叫合理的风险补偿嘛，我控制了环境风险，你拿到确定的现金收益，咱们双赢啊。
0:49AI行吧，你这逻辑盘得够清楚的，场地和补偿金也都合理，为了雪球的安全和咱们的合作，我就勉为其难跑一趟呗。
1:01HM太好了，合作愉快~那下周三上门配种的事就这么定了？

#0049

0:56 excerpt (not the full dialogue) — 6 turns, event spoken by unknown at -5:05

0:00 click to mute track

Sound events · 2

Persona & Scenario (2 characters)

Location: 星芒舞蹈中心二楼3号练功房
Medium: face_to_face
Spatial mode: shared
Ambience: 星芒舞蹈中心二楼3号练功房 (quiet_indoor)

AI 晓雯幼师/舞蹈学员 · age 25 · 女

温柔人妻 / 治愈姐姐

温柔、细致，不爱直接批评，喜欢用“可以试试”开头，是个好听众，总带点老师范儿，把丹丹当妹妹

我叫晓雯，今年25岁，是幼师，有芭蕾基础，学现代舞也有一阵子了。我比较温柔，喜欢慢慢来，丹丹总说我像小老师，其实我只是想帮她放松。

HM 丹丹公司文员/舞蹈学员 · age 23 · 女

邻家女孩 / 知心闺蜜

开朗、爱自嘲，练舞时认真但容易因一个动作反复纠结，常因比赛压力大而紧绷

我叫丹丹，今年23岁，学现代舞三年了，在公司做文员，下班就来跳舞。我柔韧性好，但力量不够，最近在准备独舞比赛，可老师说我缺舞感，我有点着急。

Transcript (6 turns)

0:00HM哎呦我的妈呀，难怪王老师说我动作死板，我刚才要是用那机器人状态去比赛，评委都得被我苦大仇深的表情吓跑。
0:10AI所以啊，你胯再松一点，整支舞就活过来了。技术当然重要，但情绪才是舞蹈的魂啊。比如你刚才闭眼感觉到水波纹，把那种感觉顺着脊椎传到指尖，观众马上就能接收到。
0:26HM我懂了！得学着享受音乐，不能被那些固定动作给绑住手脚。
0:34AI这就对啦！练到这儿也差不多了，来咱们先歇会儿，坐到地板上喝口水，让身体彻底松下来。
0:43HM呼，刚才这一通折腾可真够累的，地板这会儿凉丝丝的，坐着还怪舒服的。
0:52AI你等我会儿啊，我去包里拿个东西给你看。

#2080

2080

1:32 excerpt (not the full dialogue) — 13 turns, turns t26–t38 of the full dialogue; the event is turn 5/13 here (t30, HM, at 0:27)

0:00 click to mute track

No sound events in this excerpt

Persona & Scenario (2 characters)

Location: 星耀传媒公司3号练习室
Medium: face_to_face
Spatial mode: shared
Ambience: 星耀传媒公司3号练习室 (quiet_indoor)

AI 陆辞才艺聊天主播 · age 25 · 男

阳光青年 / 活力学长

阳光、爱撩、分寸感好，会用玩笑掩盖真心，让人舒服

我叫陆辞，25岁，音乐学院毕业，现在是星耀传媒的才艺聊天主播，平时喜欢弹吉他唱歌，用音乐和幽默和大家交朋友。

HM 白露颜值舞蹈主播 · age 24 · 女

邻家女孩 / 知心闺蜜

害羞但努力，在熟人面前会放开，对陆辞的专业和温柔心动，但不敢主动

我叫白露，24岁，舞蹈专业毕业，现在是星耀传媒的颜值舞蹈主播，虽然有点慢热，但我会努力跟上大家的节奏。

Transcript (13 turns)

0:00HM没问题，我都准备好了，你尽管放马过来，这次我肯定按规则来。
0:06AI行，那我可开始了啊，你别一紧张转头把暗号给忘了。
0:12HM放心吧，就俩动作我还能忘？你赶紧问，我都等不及要展示我的学习成果了。
0:19AI哎呀白露主播啊，你平时爱听啥类型的歌？能不能给大哥唱两句？我可是刷了礼物的啊。
0:27HM⏹ 5sunknown
0:28AI一、二、三，好，瞪眼三秒信号确认接收，接下来看我神级救场示范。
0:34HM快点快点别卖关子了！我倒要看看你怎么圆这尴尬场面，我都眼巴巴指望你呢，你可别掉链子啊。
0:43AI风清扬大哥，我们白露是专业颜值舞蹈主播，唱歌这种粗活还是交给我来就行。我给您唱两句，就当是赠品了。
0:54HM对对对，你弹吉他唱歌最拿手了，比我好听一百倍。
1:00AI我这音乐学院毕业的，这就拿吉他给您弹唱一首，保证您满意，白露就在旁边给您打个节拍就行。
1:09HM你这接得也太自然了吧，我都没反应过来。
1:13AI怎么样？是不是瞬间安全感拉满？只要你暗号给得到位，我绝对不会让你尬在台上。
1:21HM嗯……而且你刚才替我解围的时候尾音带点磁性，听着特别靠谱，难怪粉丝都那么喜欢看你弹吉他聊天。

#0110

110

1:22 excerpt (not the full dialogue) — 9 turns, event spoken by unknown at 0:00

0:00 click to mute track

No sound events in this excerpt

Persona & Scenario (2 characters)

Location: 星光舞蹈工作室3号排练厅
Medium: face_to_face
Spatial mode: shared
Ambience: 星光舞蹈工作室3号排练厅 (quiet_indoor)

AI 晓晓幼师专业，兼职舞蹈助教 · age 24 · 女

邻家女孩 / 知心闺蜜

乐观，幽默，会安慰人，擅长用自黑化解紧张

24岁的晓晓，幼师专业，兼职舞蹈助教，依依的闺蜜，参加过几次比赛，心态很好。

HM 依依大学生，舞蹈学员 · age 22 · 女

邻家女孩 / 知心闺蜜

敏感，追求完美，容易紧张，但跳起舞来很投入

22岁的大学生依依，学舞两年，第一次参加省级比赛，压力巨大，总觉得自己准备不够。

Transcript (9 turns)

0:00HM晓晓你快帮我瞅瞅哪首合适啊！我纠结死了！《月光》跳着是顺，但一紧张转圈那肯定卡壳忘动作啊！
0:11AI先喝口水压压惊，你刚才俩都跳得挺顺的啊，各有各的亮点，犯不上把自己逼这么紧哈。
0:18HM可白天张老师揪着我《夏日狂欢》的细节骂，说我跳得像走流程！万一评委也这么觉得，我明天那三分钟不直接打水漂了？
0:30AI张老师那是拿专业舞者的标准卡你呢，初赛评委主要看整体氛围感和感染力啊，你说是不是？
0:38HM是哦，我本来就更爱跳抒情挂的，可我现在虚得很，万一我hold不住《月光》那情绪，上台直接演砸了咋整啊？
0:50AI你刚才跳《月光》那眼神，直勾勾的特别勾人！这首完全就是为你量身定做的啊，就定它行不？
0:59HM真的假的？你真觉得我跳《月光》效果能行？
1:05AI那必须确定啊！你那柔韧性和动作延伸感跳这首绝配，别管张老师白天咋说，信我准没错！
1:14HM行！死就死了，不纠结了，就定《月光》！我豁出去了，爱咋咋地！

🇺🇸 English Samples

#1018

1018_Emily_and_David_house_hunting

1:56 excerpt (not the full dialogue) — 22 turns, turns t0–t21 of the full dialogue; the event is turn 4/22 here (t3, HM, at 0:10)

0:00 click to mute track

Sound events · 1

Persona & Scenario (2 characters)

Topic: Discussing the potential purchase of a house on Maplewood Avenue over budget
Goal: Emily: Convince David to stretch their budget for a house in the top school catchment. | David: Keep the family financially secure while still making Emily happy.
Location: Kitchen and Chicago hotel room
Time of day: Late evening
Interaction: phone
Medium: phone
Spatial mode: split
Relationship: Emily: David's wife of 10 years; they normally make big decisions together. | David: Emily's husband; trusts her instincts but worries about overextending.
Ambience: Kitchen and Chicago hotel room (street_outdoor) · Kitchen and Chicago hotel room (street_outdoor)

AI Emily Project manager · age 36 · 女

干练白领 / 飒爽御姐

Organized, optimistic, pushy when she believes she's right, deeply caring

I'm Emily, a project manager and mother of two, 36 years old. I'm organized and driven, always looking for the best opportunities for my kids, especially when it comes to their education.

HM David Software engineer · age 38 · 男

理工男 / 科技宅

Pragmatic, calm, protective, slow to warm up to new ideas

I'm David, a software engineer and father of two, 38 years old. I'm pragmatic and cautious with money, especially after seeing my parents struggle with debt. I love my family and want to keep them financially secure.

Transcript (22 turns)

0:00AIHey honey. You back at the hotel?
0:03HMYeah, just walked in. The keynote was exhausting. What are you still doing up?
0:07AII couldn't sleep. I've been staring at Zillow and I think I found the perfect house on Maplewood. And my brain is buzzing. I know we said we'd wait, but this one is special.
0:10HMUh-huh.Backchannel
0:18HMAnother one? I thought we were taking a break for a bit.
0:21AII know, but I actually went to see this one today. I managed to get us a private tour this afternoon.
0:25HMWait, you toured a house without me?
0:27AII had to! It's on Maplewood Avenue and I knew it would go fast and I couldn't risk losing it. It's everything we want, and I didn't want us to miss out.
0:32HMOkay.
0:37HMOkay, slow down. A private tour on Maplewood? That street is usually way out of our league.
0:44AIThe layout is just flawless. It's a four-bedroom, and it has an actual mudroom for the kids' muddy shoes, which we desperately need.
0:53HMA mudroom sounds nice, but we agreed⏹ 0.8s to stick to our list. Does it have the home office?
0:59AIYes, a perfect spot for your desk. But David, the absolute best part? It's zoned for Lincoln Elementary that's the top-rated school district we've always wanted for the kids. We wouldn't even have to do the magnet lottery for Leo and Mia this year.
1:07HMNo way.
1:14HMOkay, Lincoln is incredible. But honey, I get it, but... what's the catch?
1:21AIWhy does there have to be a catch?
1:23HMBecause you're talking a mile a minute. A four-bedroom⏹ 0.7s in the Lincoln catchment is prime real estate.
1:29AIIt's just such a rare opportunity, you know? Houses like this never pop up, and we'd be absolutely crazy not to at least try and see if we can swing it.
1:32HMEmily. I know that tone. What's the listing price?
1:36AIWell, we agreed our budget was six hundred thousand. And we have savings. I mean, we could maybe stretch a little bit, just for this one. Plus I got that bonus at work, so we have a little more wiggle room than we originally thought.
1:41HMRight.
1:51HMEm, you know what debt did to my parents. Just tell me the number.

#1148

1148_Emma_and_Sophie_shelter_dog_progress

1:56 excerpt (not the full dialogue) — 23 turns, turns t45–t67 of the full dialogue; the event is turn 2/23 here (t46, AI, at 0:08)

0:00 click to mute track

No sound events in this excerpt

Persona & Scenario (2 characters)

Topic: Emma calls Sophie to share the breakthrough of a shy shelter dog, Buster. The conversation naturally shifts to her longing for a pet and the obstacles of her apartment's pet policy, eventually leading to Sophie's suggestion of adopting a kitten from her neighbor's litter.
Goal: Emma: Share the joy of a shelter dog's progress and explore the idea of adopting a pet. | Sophie: Listen to Emma's story and offer a pragmatic suggestion about getting a cat instead.
Location: Emma's 2015 Honda Civic in the shelter parking lot; Sophie's home
Time of day: Late Saturday morning
Interaction: phone_call
Medium: face_to_face
Spatial mode: shared
Relationship: Emma: Close friend of Sophie; they met in college and share a love for animals. | Sophie: Emma's close friend; they often chat about animals and life.
Ambience: Emma's 2015 Honda Civic in the shelter parking lot (vehicle_inside)

AI Emma Part-time elementary school teacher and animal shelter volunteer · age 28 · 女

邻家女孩 / 知心闺蜜

Compassionate, slightly impulsive, optimistic

I'm Emma, a 28-year-old part-time elementary teacher. Every Saturday I volunteer at the local animal shelter. I rent a small apartment at Maplewood Court, but the strict no-dogs policy makes me feel so lonely. I'd love to have a pet companion.

HM Sophie HR worker at a tech company · age 29 · 女

干练白领 / 飒爽御姐

Practical, supportive, curious

I'm Sophie, 29, working in HR at a tech company. I grew up with dogs but now live alone and don't have any pets because of my long hours. I'm always happy to listen to Emma's shelter stories and offer practical advice.

Transcript (23 turns)

0:00HMOkay, take a deep breath. I hear you, and if you just need some company around the apartment, I might actually have a much safer idea like adopting a kitten. My neighbor's cat just had a litter, and they're looking for homes.
0:08AIWait.interrupt
0:09AIA safer idea? What does that even mean?
0:12HMSomething that won't get you thrown out on the street by your crazy landlord.
0:17AIIf you're about to suggest a goldfish, I'm hanging up right now.
0:22HMI promise it's not a fish. Just hear me out.
0:27AIOkay, fine, I'm listening. What is it?
0:31HMYou know my neighbor, Mrs. Gable? Her cat just had a litter of kittens a few weeks ago.
0:33AIRight.
0:37AIWait, kittens? Sophie, you know I'm totally a dog person. I wouldn't even know what to do with a cat.
0:44HMYou'd figure it out! Plus, they stay inside and they don't bark.
0:49AII guess that's true. But are they actually friendly?
0:54HMThey are ridiculously affectionate. Mrs. Gable lets me hold them, and they just purr and fall asleep right in your hands. It's the sweetest thing.
1:03AIOh my god, really? Just falling asleep in your hands?
1:08HMYep. And she's desperately looking for good homes for them. She's practically begging people in our apartment complex to take one off her hands.
1:15AIOh wow.
1:17AIOkay, wait. How old are they? Are they like, ready to be adopted right now, or do they still need their mom?
1:24HMThey're totally ready. They're about eight weeks old, eating on their own and running around causing absolute chaos in her living room.
1:31AIThat is so incredibly tempting. What colors are they? Is there a little orange guy?
1:37HMThere's an orange tabby, a tuxedo, and two black ones. Want me to go check?
1:43AIYou can just go over there right now?
1:45HMAre you kidding? She loves visitors. I'll walk across the hall right now and snap a few really good pictures for you so you can see them. They're just the cutest little things, you're gonna fall in love.
1:52AIOkay.

#0159

159_Anita_and_Jacob_small_claims_prep

1:39 excerpt (not the full dialogue) — 14 turns, turns t11–t24 of the full dialogue; the event is turn 2/14 here (t12, HM, at 0:07)

0:00 click to mute track

Sound events · 1

Persona & Scenario (2 characters)

Topic: Anita seeks legal advice about a faulty kitchen renovation, discussing evidence and the process of small claims.
Goal: Anita: Understand whether she has a strong enough case to pursue the contractor through small claims. | Jacob: Give Anita a realistic assessment and help her organise her evidence.
Location: Anita's home (West Midlands) and Jacob's home (London)
Time of day: Saturday morning
Interaction: 求助请教
Medium: face_to_face
Spatial mode: shared
Relationship: Anita: Jacob is her cousin, a solicitor; they're close and she trusts his legal opinion. | Jacob: Anita's older cousin; he's always been the family's go-to for legal questions.
Ambience: Anita's home (West Midlands) and Jacob's home (London) (home_living)

AI Jacob Solicitor (civil litigation) · age 42 · 男

严肃男老师 / 老教授

Methodical, kind, protective, quick to spot a weak argument.

I'm Jacob, a 42-year-old solicitor. I mainly handle commercial disputes but often help family with legal questions. My cousin Anita is calling about a dodgy kitchen renovation, and I'm going to help her draft a letter before action.

HM Anita Primary school teacher · age 39 · 女

严肃女老师 / 严厉长辈

Conscientious, a little anxious, but determined when wronged.

I'm Anita, a 39-year-old primary school teacher. I recently paid £8,500 for a kitchen renovation that went wrong, and I'm calling my cousin Jacob for advice on whether to take the contractor to small claims court.

Transcript (14 turns)

0:00AIHouse settling? That doesn't warp a solid quartz worktop in a fortnight. I'd suggest you send him a letter before action.
0:07HMExactly! It's a load of nonsense. He just doesn't want to come back and sort out his shoddy work.interrupt
0:13AIOkay, let's take a breath. It sounds like a proper mess, but we can sort this out. I just need a few more facts before we panic.
0:21HMDo I even have a case for small claims?
0:26AIYou might well do. But before we jump straight to small claims court, we need to look at what you've actually got in writing to support your claim.
0:33HMIn writing? I've got the photos I just printed out. They show the cracks clear as day.
0:39AIPhotos are brilliant for proving the damage. But the key question is how you've communicated your complaints to Gary so far.
0:48HMOh. Well, mostly we just talked on the phone. Or he'd chat to me while he was having his tea in the garden. I didn't put anything in writing. Wait, no—I texted him the photos first, and then he rang me back.
0:54AIRight.
1:01AIThat's a start. But what about the original quote for the eight and a half grand? Did he email you a proper breakdown of the work?
1:10HMOh, I'm not sure. I'd have to check my laptop.
1:15AIGo and grab it. We need to see exactly what he promised you in writing before we can do anything else.
1:22HMRight, I've got the laptop. Just waiting for the screen to⏹ 1s wake up. Come on, you stupid thing.
1:30AINo rush. Let's talk about how you actually agreed to this work. Did Gary give you a proper contract to sign?

#2280

2280_Megan_and_Carlos_bulk_mailing

2:01 excerpt (not the full dialogue) — 21 turns, turns t17–t37 of the full dialogue; the event is turn 2/21 here (t18, HM, at 0:07)

0:00 click to mute track

No sound events in this excerpt

Persona & Scenario (2 characters)

Topic: A startup founder calls the postal service to inquire about bulk mailing rates for her new product launch.
Goal: Megan: Find the most cost-effective mailing solution for her campaign. | Carlos: Help Megan choose the right service, explain options, possibly upsell tracking.
Location: Megan's end: Bustling Shoreditch startup office, faint clatter of keyboards, distant chatter of a small team. Carlos's end: Quiet, acoustically treated call center, hushed professional atmosphere.
Time of day: Morning
Interaction: phone
Medium: phone
Spatial mode: split
Relationship: Megan: Customer calling a postal service account specialist | Carlos: Service representative advising a business customer
Ambience: Megan's end: Bustling Shoreditch startup office (office) · Carlos's end: Quiet, acoustically treated call center (office)

AI Carlos Postal account specialist · age 42 · 男

严肃男老师 / 老教授

Knowledgeable, patient, detail-oriented, professional.

42-year-old Royal Mail business account specialist, highly experienced and patient. He has a calm, reassuring tone and is formal but friendly.

HM Megan Entrepreneur · age 27 · 女

干练白领 / 飒爽御姐

Energetic, organized, asks many questions, cost-conscious.

27-year-old founder of Verdant Cravings, bootstrapping her business from London. She is enthusiastic, polite, and budget-conscious.

Transcript (21 turns)

0:00AIWe'll set you up with an online business account first. But before we lock in that standard rate, we should talk about the contents to make sure there aren't any restrictions on sending food items.
0:07HMThe contents? You mean the crisps? They won't go off in the post, if that's what you mean.interrupt
0:13AIActually, I was thinking about the discount codes. Since they have a clear monetary value, we might want to look at the service tiers to make sure they're covered in case of loss or damage.
0:20HMOh, I see.
0:23HMWhat sort of tiers are⏹ 1.9s we talking about?
0:29AISo, standard second class gets them there in two to three days, but there's no delivery confirmation.
0:34HMRight, just drop them in a postbox and hope for the best.
0:39AIExactly. The next step up is Royal Mail Tracked 48. That gives you full tracking to the delivery point, so you know when they arrive.
0:43HMBut that costs more, obviously.
0:46AIIt does. It sits at about one pound forty per item.
0:50HMOuch. That more than doubles my postage costs right out of the gate. I mean, do I really need tracking for a bit of direct mail?
1:01AIThat depends on what's inside. Are those discount codes single-use, or generic?
1:07HMThey're unique. Twenty per cent off their first three boxes. If someone else nicks the code, we lose out so we can't afford to have them go missing. Maybe we do need tracking after all.
1:14AIAh, I see.
1:19AIThat makes them high-value items. If a standard letter goes missing, you wouldn't know until a customer complains about it.
1:26HMOh, I hadn't thought about that. And it's not just the codes, actually. Hang on.
1:33AITake your time, I'm still here.
1:35HMListen to this. The kale crisps are proper fragile. If they get crushed in transit, it's a terrible first impression, and nobody subscribes for dust.
1:45AIThat sounded quite delicate. With the tracked service, the parcels are handled slightly differently they go through a gentler sorting stream, so they’re not piled under heavy catalogues.
1:50HMMeaning they won't get squashed under heavy catalogues?
1:54AIWe definitely aim to prevent that. Plus, the Tracked 48 tier includes compensation cover up to a hundred and fifty pounds.

#2381

2381_Mia_and_Leo_coffee_discovery

1:02 excerpt (not the full dialogue) — 11 turns, turns t12–t22 of the full dialogue; the event is turn 2/11 here (t13, HM, at 0:08)

0:00 click to mute track

No sound events in this excerpt

Persona & Scenario (2 characters)

Topic: Two friends bond over a new coffee discovery and hatch a plan for a private tasting.
Goal: Mia Carter: to share her latest find and plan a fun coffee activity together | Leo Kim: to catch up and encourage Mia's coffee enthusiasm
Location: Mia's kitchen and Leo's garage, connected by phone call
Time of day: Tuesday evening
Interaction: collaboration
Medium: face_to_face
Spatial mode: shared
Relationship: Mia Carter: close friend from college | Leo Kim: close friend from college
Ambience: Mia's kitchen (home_living)

AI Mia Carter graphic designer and coffee enthusiast · age 28 · 女

邻家女孩 / 知心闺蜜

curious, bubbly, detail-oriented

I'm Mia, a 28-year-old graphic designer and self-taught home barista. I love exploring single-origin beans and sharing my discoveries with Leo.

HM Leo Kim software engineer and weekend coffee roaster · age 30 · 男

理工男 / 科技宅

thoughtful, supportive, likes to go deep on technique

I'm Leo, a 30-year-old software engineer who roasts small batches of coffee in my garage. I enjoy building my own coffee gear and diving deep into the craft.

Transcript (11 turns)

0:00AIIt has to be. The aroma is so sweet and heavy. Like, intense, jammy blueberry just punching me in the face. I can't even handle it. I seriously can't wait to brew it tomorrow morning.
0:08HMOh wow.Backchannel
0:12HMYou're making me want to fire up the roaster right now. I'm just out here in the garage messing with some Colombian beans, trying to get my setup right.
0:20AIOh, how's that going? Did you get that new temperature probe working?
0:24HMSort of. Still tweaking the software on it, but it's getting there. Honestly, your Yirgacheffe sounds way more exciting right now.
0:32AIWe definitely need to try this together. I want to see if the blueberry actually comes through in the cup.
0:38HMFor sure. It should make a wild pour-over.
0:41AIExactly! I haven't even brewed it yet and I'm obsessed. I'm just so shocked I found something this good locally.
0:48HMIt makes you wonder what else we're missing out on. Right under our noses, just waiting to be found. Like, how can we find more local roasters hitting this kind of quality?
0:51AIRight?
0:59AIThat is a great question. We should look into that.

#1046

1046_Emily_and_Oliver_rain_on_wedding_eve

1:25 excerpt (not the full dialogue) — 17 turns, turns t15–t31 of the full dialogue; the event is turn 2/17 here (t16, HM, at 0:04)

0:00 click to mute track

Sound events · 5

Persona & Scenario (2 characters)

Topic: Late-night phone/video call between bride and wedding planner on the eve of the wedding, discussing rain contingency plans.
Goal: Emily Watson: To salvage her dream outdoor ceremony despite the weather. | Oliver Grant: To defuse the panic, present the indoor alternative, and reframe the situation as an opportunity.
Location: Emily's hotel suite at Rosewood Manor; Oliver on the grounds and in the Glass Conservatory
Time of day: 11 PM on the eve of the wedding
Interaction: care_support
Medium: face_to_face
Spatial mode: shared
Relationship: Emily Watson: Has worked with Oliver for ten months; sees him as a miracle worker and calls him for every small worry. | Oliver Grant: Emily’s planner; has grown fond of her earnestness and treats her like a younger sister.
Ambience: Emily's hotel suite at Rosewood Manor (quiet_indoor)

AI Oliver Grant wedding planner · age 35 · 男

理工男 / 科技宅

unflappable, logical, with a dry humor; always has a Plan B, C, and D

I'm Oliver, a wedding planner. I've been working with Emily for ten months, and I know how to handle her panics. I always have backup plans. Tonight, I'm at the venue, ready to deploy the transparent tent if needed.

HM Emily Watson primary school teacher (Year 2) · age 26 · 女

邻家女孩 / 知心闺蜜

sweet-natured but prone to catastrophic thinking; easily spun into panic by things outside her control

I'm Emily, a Year 2 teacher, and I'm getting married tomorrow. I've been planning this outdoor garden ceremony for a year, and now I'm panicking about the rain. I tend to spiral when things go wrong, but Oliver always calms me down.

Transcript (17 turns)

0:00AIBecause I didn't want you panicking until I had a proper solution sorted and I've got one now.
0:04HMSorted? How do you sort out the sky opening up on my guests?interrupt
0:08AIBy being prepared. Are you near your screen?
0:11HMI mean, yes? I'm just pacing around the suite in my pyjamas trying not to wake Mark. Why?
0:19AII'm sending a video call request now.
0:22HMOkay, hang on. My hands are shaking too much to hit the button.
0:26AITake a slow breath. Just press accept when you're ready.
0:30HMRight. Okay, I'm pressing it.
0:34AIThere we go. Can you see the feed all right?
0:37HMYeah, I see you. Just wiping my face. Wait, where on earth are you? It's so bright in there, I can barely tell what I'm looking at.
0:46AII'm inside the Glass Conservatory. Let me just flip the camera around so you can see the whole room.
0:53HMOh my god. Is that our setup for tomorrow?
0:56AIFully draped and heated. The lads have been at it since dinner time, so we're all sorted.
1:00HMI don't understand how you managed this. How did you get all those chairs in so fast? And the lighting is perfectly rigged up to the ceiling!
1:07AII pulled the crew off the South Lawn the second that weather front shifted so we could get the conservatory set up and looking perfect for you. So we've had a fair bit of time to get it sorted.
1:11HMOh wow.
1:17HMIt's absolutely massive. I always thought it would feel a bit like a cramped greenhouse, but it actually looks like a proper venue.